Welcome to Excipio’s IT transformation solution for technical resources, depicted by the solution process diagram below. Regardless of organizational structure, our solution can be configured to provide critical executive-support information necessary to manage the business impact of human resource change.
Background The human elements whether technical, administrative or managerial represent the critical link between your enterprise customers and the IT operating environment. IT operations are often improperly staffed do to technology demands, budgeting, volume constraints and business changes.
Given the capital investment, operating costs, and impact on operations, improved strategies and management of IT resources is an untapped opportunity for most organizations to improve service delivery.
Our Mission is to provide an in-depth third party review with attention to balance, accuracy and completeness. Excipio is vendor neutral we do not recruit staff or provide outsourcing or BPM services thus can be completely objective in our analysis and recommendations of your technology resources.
Our Scope for technical resources transformation includes;
• Strategic Business Plans
• Customer Relations Experience
• Organizational Structure
– Staffing Model
– Compensation History
– Team Work and Collaboration
– Management Maturity
• Operating Processes and Risk Exposure
• Governance and Compliance
Our Approach consists of project processes, decision support methodology, surveys and analytics to determine;
• current state assessment, benchmark comparisons
• future state strategies
• next steps, change plans and
• follow-on sustainability
The following diagram illustrates our professional service offering, life cycle methodology and solution deliverables.
Where do we start? We intuitively begin with a review of your current operations environment. Once we understand the value of your dependencies by operating load, organizational efficiency, and cost structure, we move to analyze your release levels, data center facilities, disaster recovery capability and potential optimization and or future outsourcing opportunities.
Why are These Solutions Needed? To justify IT capital budgets and operating expenditures for human resources, data center facilities, infrastructure technology, and application support. This kind of analysis and strategy requires a combination of strong financial skills, technical insight, process experience and audited benchmark data. Typically IT does not have the skill-set, formal methodology, and seasoned benchmark data to conduct this type of analysis.
The result is opportunity identification and path forward approaches that executives can utilize to determine viable and unified strategies supported by fact-based information. Our expertise and maturity level is based on 100 plus IT operation management engagements over the past 10 years.
For more insight into the success of our clients, please contact us at firstname.lastname@example.org for a straight-forward discussion on how our solutions could dramatically optimize your IT resources.