SOLUTIONS
Excipio's consultants have a wide range of industry and
technology experience. Whether you are struggling with a
strategic direction, technology shift, or business case
justification, our consultants have the management
experience and expertise to provide valuable guidance
and direction.
Enterprise Assessments
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Many of our clients desire
to understand the appropriate level of
investment required to operate their IT
environments. Our EAMM® process captures the
unique support requirements for each client’s
environment, which we translate into an optimal
scenario to achieve the desired results. These
types of engagements focus on all potential IT
silos in order to find centers of excellence,
examples of operational efficiency, and
management techniques that can benefit the
entire organization. Excipio then matches the
client environment to real-life scenarios from
various clients, in order to give our clients
additional focus areas and operating metrics.
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Operations Reviews
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This type of assessment strategically
focuses on the operational aspects of the IT
organization. While all IT organizations require
additional areas of competency such as project
management, procurement, management, etc., the
operational support and development aspects of
the organization typically drive the core cost
drivers. This focus of these engagements is on
the operational aspects, as these are typically
more concrete and measureable.
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Data Center Assessments
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In today’s environments server, storage, and
networking capabilities are continually
increasing, one of the most difficult components
to manage is the data center itself. The data
center is often operated by individuals with a
general facilities background, not
data-center-specific training. This often leads
to unplanned outages, capacity constraints, and
processes that circumvent operational best
practices. As one of the most critical assets to
any organization, the data center needs the same
priority as the manufacturing floor, trading
floor, or the corporate headquarters.
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Service Catalog and
Pricing Models
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For those entities that are in the process
of or considering a move to shared services
model, having an accurate service catalog is
crucial. The services catalog should reflect 80%
of the core services offered, with flexibility
to accommodate one-off scenarios. While many
organizations struggle with the initial creation
of these catalogs, Excipio leads our clients
through this process in a repeatable manner by
the existing staff. Once the services catalog is
established, the client will need standardized
pricing models comparable to external data
points. This will create new levels of
transparency into the IT organization, and drive
out inefficiencies through education, financial
incentives, and standardization.
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Project Analysis
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Sometimes clients have already made
strategic decisions, but require a business case
to receive project funding. Excipio’s Economic
Analysis Modeling and Methodology (EAMM®) revise
a cost effective and accurate means to create
these financial scenarios. Since an outside
party performs the analysis, IT organizations
benefit from our vendor neutral, objective
perspective. While the project is more limited
in scope, Excipio’s methodology strives to
identify upfront and ongoing costs, risks and
mitigation strategies, and multiple financial
outcomes possible.
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Process Analysis and
Design
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Internal process reviews are often avoided
clients due to the large amount of staff time
required, often with no guarantee of a return.
Excipio uses the Operations Review to identify
areas most likely to yield results, allowing the
client to hone in on critical area of
opportunity. Our staff uses the most widely
accepted industry standards and spends countless
hours achieving and maintaining certifications
in this area.
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RFP Creation and
Evaluation
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Creating a useful RFP for IT related
products and services is best performed by
experienced personnel with exposure to a variety
of contracts, vendors, and negotiations. Excipio
has the technical, writing, and organizational
skills to help you release a clear and concise
RFP to the prospective vendors, which is half
the battle. The other battle is vendor
management, as vendors will have a myriad of
questions and solutions. It is critical that the
vendor responses are managed so that the RFP
response is an “apples-to-apples” comparison.
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Sample Deliverables
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Please feel free to reach us at
sales@excipio.net
to arrange a time for a web-based demonstration
of our deliverables. In order to protect our
intellectual property and to ensure client
confidentiality, we do not publicly post
examples. We will be more than happy to share
examples of our work that correlate to the
solution(s) for your unique needs.
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